Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@rinbeln.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Rinbeln is operated by Guangzhou Chigu Department Store (sole proprietorship) (Registration Number: 91440118MAKKHJU66Q).
Company Name: Guangzhou Chigu Department Store (sole proprietorship) (Registration Number: 91440118MAKKHJU66Q)
Address: Room S206, 7th Floor, Building 1, No. 298-1 Guangshen Avenue West, Xintang Town, Zengcheng District, Guangzhou City
Email: support@rinbeln.com